Continuity of people
Teams stay on an account. System knowledge compounds instead of being rebuilt with every rotation.
About ZARLSS
An IT organisation built the way long-term work requires.
ZARLSS started in 2017 with a small team and a narrow scope. Everything since — the capabilities, the technical range, the size of the organisation — was added one engagement at a time.
Our story
We grew the slow way, and it shaped how we work.
In 2017 ZARLSS began as a limited team taking on development and support work. There was no large launch and no shortcut — the early years were spent doing the work carefully, learning what clients actually needed from a technology partner, and keeping the commitments we made.
That approach turned out to be the foundation. Clients who started with a single piece of work asked us to take on more, and those relationships became the long-term outsourcing engagements that a large part of the company now runs on. Growth followed the work rather than the other way around.
Today ZARLSS is an organisation of roughly 200+ technology professionals working across software development, application support, quality engineering, DevOps and analysis. We are still adding capability, and we still measure ourselves on whether the systems we deliver keep working after we hand them over.
We are deliberate about what we claim. If a technology, a capability or a commitment is not something we can genuinely deliver, we say so early — because an engagement that starts on an overstatement rarely ends well for anyone.
Growth & milestones
The path from 2017 to today.
A limited team, expanding capabilities, long-term outsourcing engagements, growing technology teams — and an organisation that is still building.
2017
ZARLSS begins its journey
The company starts with a small, focused team taking on development and support work, and establishes the delivery habits it still runs on.
2018–2020
Capabilities and engagements expand
Technical capability broadens across development and application support, and engagements begin running on a longer-term basis rather than project to project.
2021–2023
Technology teams and outsourcing grow
Dedicated teams and structured outsourcing engagements become a core part of how ZARLSS works, supported by more formal delivery and support practices.
2024–2025
Broader capabilities, larger delivery teams
Delivery teams grow across engineering, quality and support functions, with wider coverage of cloud, DevOps and integration work.
2026
200+ professionals and continuing to grow
ZARLSS operates as an organisation of roughly 200+ technology professionals, and continues to build capability and teams.
These are illustrative milestones describing the company's growth phases rather than a record of specific dated events.
How we work
Principles that came out of delivery, not a workshop.
Communication you can plan around
Agreed working overlap, regular written updates and a named point of contact on every engagement.
Technical ownership
We take responsibility for the systems we run — including the parts that are inconvenient to own.
Improvement over time
Practices, standards and technical capability are reviewed deliberately, not left to drift.
People
From a small team in 2017 to 200+ professionals today, our growth has always been driven by people.
Every capability listed on this website exists because someone at ZARLSS developed it. These are the roles that make up the organisation.
Join the teamSoftware Engineers
Engineers working across frontend, backend and full-stack development on product and platform work.
Technical Leads
Senior engineers responsible for technical direction, design decisions, code quality and mentoring within delivery teams.
QA Engineers
Quality engineers embedded in delivery teams, covering test design, regression coverage and release verification.
DevOps Engineers
Engineers focused on build and deployment pipelines, environments, configuration and release reliability.
Business Analysts
Analysts who translate business processes into clear, testable requirements and keep scope honest.
Application Support Professionals
Specialists who keep production systems running — triage, investigation, resolution and preventive improvement.
Project & Delivery Teams
Delivery and coordination roles that keep planning, communication and reporting consistent across engagements.
Work with ZARLSS
Nine years of building and supporting software — put it to work on your systems.
Tell us what you are building or what needs supporting, and we will tell you honestly whether we are the right team for it.